shipping/
Orders will typically be processed within 3-5 business days. Once shipped, delivery times vary depending on your location. Domestic orders within Germany usually arrive within 2-5 business days after shipping, while international orders may take longer. 

Please note that the archive and HQ is currently run by one person only, so shipping may take a little longer in peak times — so please be mindful when placing your order.
Thank you for your patience and support!

costs/
Shipping costs are calculated based on the weight of your order and your location.
You can see the exact shipping cost during checkout before completing your purchase. The shipping costs do not include customs fees.
Customs fees are calculated individually per shipment by the respective recipient country and are to be paid by the buyer.

Please note that Wilson & Winona is not responsible for any tax & duties for international packages. Wilson & Winona is not responsible for lost packages, please contact the shipping provider. 

returns/
All sales are final. Please make sure that you read the product description thoroughly, review images, and double-check sizing prior to purchasing.
All of our products are sold as-is. Feel free to reach out via Instagram or the contact sheet if you need additional info prior to purchasing.

rentals/
Archive rental pieces from our shop are available for rentals — please use the contact sheet for your rental enquiry.

back